Holiday Inn Express Toronto Downtown By Ihg - Business-friendly hotel near CN Tower
Located in Old Town Toronto, the hotel is within walking distance of St Lawrence Market, Metro Toronto Convention Centre, CN Tower, and Scotiabank Arena. The property offers free WiFi, a business center with printer and fax machine, and a complimentary Express Start Breakfast. Nearby attractions include Ripley's Aquarium, Hockey Hall of Fame, Distillery District, and CF Toronto Eaton Centre. The hotel is 5 km from Billy Bishop Toronto City Airport and 0.5 km from King subway station.
Additional perks of the hotel
Complimentary Express Start Breakfast
Business center with printer and fax machine
Wheelchair accessible rooms with grab bars and tall toilets
ATM cash machine and ice machines
Offsite aerobics instructor and Don Valley Golf Course nearby
Daily housekeeping and wake-up calls
Guest rooms
The hotel offers 196 contemporary guest rooms with either 2 double beds or 1 queen bed with a sofa bed, accommodating up to quad occupancy. Rooms include a 42-inch HDTV, free WiFi, fridge, microwave, and Keurig coffee and tea machine. Additional features include bedside outlets, plush duvet, and a selection of pillows. Accessible rooms have extra-large washrooms with grab bars, lower light switches, and pull rings on drapes.
Other conveniences
Tea maker and complimentary coffee/tea supplies
Mini refrigerator and in-room safe
Work desk with lamp and iron/ironing board
Smoke detectors and stereo/radio
Connecting rooms available and restaurant delivery service
Elliptical machines, free weights, stationary bicycle, and treadmill
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
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Guest Reviews & Ratings
What Guests Are Saying?
86%
loved it & would return
convenient location
delightful dining options
ongoing refurbishments
occasional service delays
8.6/10
Great
Rooms
7.3
Location
8.2
Service
8.1
Dining
6.9
Guest reviews
8.6/10
based on 10 reviews
4/5
based on 238 reviews
8.4
8.4/10 based on 1553 reviews
#57 of 141 hotels in Toronto based on Tripadvisor
Henry
United Kingdom,
April
2024
8.0/10
The hotel is conveniently located for exploring downtown Toronto with easy access to the Rogers Center and main tourist attractions. The rooms, although impacted by ongoing refurbishments causing some noise and dust, provide adequate comfort. The service, though sometimes delayed due to staff availability, was overall excellent and safe. The dining options were plentiful and included in the rate, offering a delightful buffet experience. The value for the price paid during high season was reasonable.
Rooms
7.0
Despite the noise and dust from ongoing refurbishments, the rooms were adequate for a comfortable stay.
Service
8.0
The service was generally brilliant, although there were occasional delays due to staff being occupied.
Location
8.0
The hotel's location is towards the edge of downtown Toronto but within walking distance of major tourist spots, making it a great value for exploring the area.
Dining
9.0
The dining experience offered a delightful buffet with a variety of choices, making it a good inclusion in the stay.
Facilities
8.0
The hotel facilities were well-maintained and provided a comfortable stay.
convenient location
ongoing refurbishments
William
United States,
January
2024
7.2/10
The hotel had its ups and downs. The rooms were very good and spacious overall but the noise from the ice room could be bothersome. The service was not the friendliest, especially with some staff. On the bright side, the location was perfect for exploring most tourist spots easily.
Rooms
7.0
The rooms were nice overall and had enough space, but the noise from the ice room was a bit disruptive.
Service
5.0
Service was less than friendly and didn't go the extra mile, especially with certain staff members.
Location
9.0
The location was perfect for walking to most tourist spots and not worrying about parking, great for exploring the city.
Dining
8.0
The dining options were substantial and varied, providing a great all-you-can-eat experience in a pleasant atmosphere.
Facilities
7.0
The facilities offered were decent, providing the necessary amenities for a comfortable stay.
Ernest
United Kingdom,
November
2023
8.2/10
My stay at the hotel was lovely. The room was gorgeous and I appreciated being given the specific room I requested. However, the plastic cutlery and polystyrene bowls didn't quite fit with the hotel's eco-friendly message, making it hard to sleep well sometimes.
Rooms
8.0
The room I got was beautiful and exactly what I wanted. But the use of plastic cutlery and polystyrene bowls was a bit off with the hotel's request to save resources.
Service
9.0
The staff were super friendly and accommodating, making my stay very pleasant.
Location
9.0
The location was excellent, especially for exploring the Distillery District and other nearby attractions.
Dining
7.0
The dining experience was above my expectations with a nice variety of options, although some items like the cereal were a bit stale.
Facilities
8.0
The hotel facilities were good overall, but the plastic cutlery and polystyrene bowls detracted from the eco-friendly atmosphere.
Robbie
United Kingdom,
November
2023
7.4/10
Upon arrival, the room had a small fridge, microwave, and coffee machine; however, it smelled of mold and there were hairs in the shower and muddy footprints on the bathroom floor. The room appeared slightly dated, and there were some hairs from previous guests scattered in the bathroom, which was off-putting.
Rooms
6.0
Room had necessary amenities but cleanliness was a concern due to mold smell, hairs, and footprints.
Service
9.0
The staff were extremely friendly and helpful. They even assisted in ordering food for delivery just in time for our arrival and provided useful directions for our trip to Scarboro bluffs.
Location
8.0
The hotel's location was very convenient, within walking distance of main attractions like St Michael's Hospital, Eaton Centre mall, CN Tower, and Ripley's Aquarium. Easily reachable by streetcar too.
Dining
7.0
The breakfast had a good selection and could be enjoyed in the dining area or as 'to go. ' The food was tasty overall, with some exceptional items like soft and fluffy scrambled eggs.
Facilities
7.0
The hotel provided basic facilities like laundry, dry cleaning, and shops/commercial services, catering to essential needs.
Rod
United States,
November
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was very friendly and helpful. The location was excellent for exploring downtown Toronto, although it was a bit further from the center than I expected. The dining options were decent, but seating could be limited during peak times.
Rooms
8.0
The rooms were clean and recently renovated, providing a fresh atmosphere for relaxation.
Service
9.0
The staff were not only friendly but also very knowledgeable, offering great assistance throughout my stay.
Location
9.0
The hotel's location was very convenient, right in the heart of downtown Toronto, just a few steps away from major attractions, restaurants, and shops.
Dining
7.0
The dining experience offered a good variety of choices, although seating could be limited during busy times.
Facilities
8.0
The facilities were well-maintained, offering comfort and convenience during my stay.
Allan
United Kingdom,
September
2023
7.8/10
The hotel is well-located, close to major rail lines and within walking distance of downtown attractions. The rooms, despite being a bit smaller than expected, were cozy but lacked a thermostat for temperature control. The service was friendly and knowledgeable, particularly the concierge. Dining offered a variety of options but could get busy with limited seating. Overall, a good value for the central location.
Rooms
7.0
The room was smaller than most, lacking a thermostat, but cozy.
Service
8.0
The staff was friendly and helpful, with a knowledgeable concierge.
Location
9.0
Great location near major rail lines and downtown attractions.
Dining
7.0
Varied dining options with limited seating at peak times.
Facilities
8.0
Good amenities and services available.
Peter
United Kingdom,
August
2023
6.8/10
Upon arriving, I noticed a slight smell in the rooms, which were poorly designed with a major backup of people trying to get hot food. Although it was too cold and the layout was a bit awkward to store clothes, the furnishings were in the middle quality range. Service was fabulous, as the staff were very helpful, providing maps and tour info. They were also courteous in changing our room when requested and friendly upon both arrival and check-out. The location, while not downtown, is very special in Toronto, meeting our needs perfectly for walking in the downtown area, even if it wasn't the most comfortable place to walk at night. Dining was a big turn-off for me with little choice in healthy foods. The facilities were satisfactory overall.
Rooms
5.0
The rooms were not ideal with a slight smell and awkward layout.
Service
9.0
The staff were fabulous and very helpful, providing maps and tour info.
Location
7.0
The location, while not downtown, suited our walking needs in Toronto.
Dining
5.0
Dining options were a big turn-off with little choice in healthy foods.
Facilities
6.0
Facilities were satisfactory overall.
John
United Kingdom,
July
2023
6.6/10
The hotel offers spacious and very clean rooms, but be aware that it is a bit of a walk from the center, which can feel dodgier. The service is friendly and knowledgeable, with helpful concierge assistance, but there were some minor issues during my stay. The location is excellent for exploring nearby attractions, though a bit distant from the heart of the city. The dining experience was satisfactory but with limited variety. The facilities are currently under construction, affecting the overall experience.
Rooms
8.0
The rooms were spacious and very clean.
Service
7.0
The service was friendly and knowledgeable, especially from the concierge.
Location
7.0
The location is great for visiting nearby attractions, but a bit distant from the city center.
Dining
6.0
The dining experience was fine, but with limited variety and occasional crowded seating.
Facilities
5.0
The hotel is currently under construction, impacting the available facilities.
Tony
United Kingdom,
June
2023
8.2/10
The hotel offers clean and comfortable rooms, perfect location, and friendly staff. Although the dining options could be improved, the overall experience is delightful. The value for money is decent, but certain aspects like Wi-Fi may incur additional charges.
Rooms
9.0
The room was clean and comfortable, providing ample space and modern amenities.
Service
8.0
The staff was very friendly and welcoming. They were informative about local attractions and services.
Location
9.0
The hotel's location is excellent for exploring downtown easily and accessing key attractions. However, the surrounding area at night may not be ideal.
Dining
7.0
The dining experience was satisfying with good options to start the day. However, certain aspects could be improved for sustainability.
Facilities
8.0
The hotel offers convenient facilities such as dry cleaning services and shops. However, certain additional amenities could enhance the overall experience.
Jean
United States,
June
2023
7.8/10
I was really happy with my stay at the hotel. The room was just what I asked for and comfortable, although a bit noisy being on the second floor above the entrance. The service was great, with very friendly and helpful staff, and they even recommended some fantastic nearby restaurants. The location was very convenient, especially for getting around the city, but it did get a bit loud in the evenings. The dining options were varied and organized, offering a wide selection of foods, although it was served on disposable plates and cutlery.
Rooms
8.0
I was pleased with the room I got; it was spacious and updated, with a decent sized bathroom.
Service
9.0
The staff was super friendly and provided excellent customer service. They made my stay very enjoyable.
Location
7.0
The location was very convenient, close to many city attractions and within walking distance of downtown Toronto.
Dining
7.0
The dining experience was impressive, offering a wide variety of foods, though served on disposable ware.
Facilities
8.0
The facilities met my needs perfectly during my stay.
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